Blog & News
AI automation insights without the hype.
Ideas, case studies, and practical guidance for teams automating real operations.
Case Study
LATO AI Automates Customer Communication to Help CSide Sports Academy and BAT 24 Nation Grow
Every question, booking and billing issue across nine locations funnelled to one man’s cell phone. LATO AI built voice, text and email automation that triages the routine and routes the rest.
Case Study
LATO AI Tailors AI-Powered Appointment Booking System for Custom Clothing Designer David Alan
David Alan Clothing partnered with LATO AI on Emma, an AI assistant that schedules fittings and personalises client follow-up. In the first month after launch, 55% of clients who engaged with Emma booked an appointment.