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MediaDan Zabokrytskyi and Michael Reynolds on Pro Series: The Future Is Custom
LATO AI founders Dan Zabokrytskyi and Michael Reynolds joined Eric Dillman on the Pro Series podcast to talk about why custom AI beats off-the-shelf tools, and how an 80-person engineering team builds systems around the way a business already works.
MediaMichael Reynolds on Business Success Tips: AI Lead Follow-Up Without More Staff
LATO AI co-founder and CEO Michael Reynolds joined Paul Sanneman on the Business Success Tips podcast to talk about AI lead follow-up for construction businesses, and what it takes to book more appointments without adding headcount.
Automation StrategyIntelligent Document Processing Is More Than OCR
OCR turns pictures into text; intelligent document processing turns documents into decisions your workflow can act on.

LATO AI Solidifies Future in Pittsburgh with North Shore Headquarters
Accommodating Rapid Growth and Planning for Future Expansion, LATO AI has Brought on a New VP and More Than Doubled its Staff
LATO AI Automates Customer Communication to Help CSide Sports Academy and BAT 24 Nation Grow
Every question, booking and billing issue across nine locations funnelled to one man’s cell phone. LATO AI built voice, text and email automation that triages the routine and routes the rest.
LATO AI Software Innovations Expedite Inspections & Repair of Parking Lots for The Pavement Group
The Pavement Group cut price estimate turnaround from weeks to about five minutes. LATO AI added AI pavement inspection to its PropertyTech platform, scoring surfaces automatically from geotagged photos.

AI Dispatch Automation for Trucking Operations
Where trucking teams can start with AI dispatch automation before advanced route optimization.

AI Job Report Automation for Field Teams
How field teams can generate cleaner job reports while keeping supervisor review in the workflow.

How to Scope Custom AI Software Around Real Workflows
How to scope custom AI software around workflows, reviewers, exceptions, and measurable outcomes.

AI Customer Service Automation Without Losing Control
A practical starting point for AI customer service automation that keeps staff in control.

Business Orchestration with AI: What to Connect First
How orchestration connects existing tools into one clearer operational process.

Manufacturing Workflow Automation with AI
Practical AI automation ideas for manufacturing and distribution workflows.

Maronda Homes Leverages Power of AI to Automate, Accelerate Home Warranty Claims Process
Maronda Homes launched an AI-powered system built by LATO AI that lets homeowners open warranty claims around the clock, with a voice assistant that matches callers to their job record and builds the support ticket automatically.

Maronda Homes Leverages Power of AI to Automate, Accelerate Home Warranty Claims Process
How a homebuilder replaced manual warranty-claim intake with AI extraction, routing, and exception review to shorten cycle times.

AI Automation Readiness Checklist
A short checklist for choosing the first workflow to automate.

AI Reporting for Operations Teams
How to design AI reporting that supports real operational decisions.

LATO AI Tailors AI-Powered Appointment Booking System for Custom Clothing Designer David Alan
David Alan Clothing partnered with LATO AI on Emma, an AI assistant that schedules fittings and personalises client follow-up. In the first month after launch, 55% of clients who engaged with Emma booked an appointment.

LATO AI Tailors AI-Powered Appointment Booking System for Custom Clothing Designer David Alan
A custom AI-powered appointment booking system for designer David Alan.

LATO AI Transforms Operations, Facilitates Expansion for Leading Stone Fabricator
Armina Stone expanded from Pittsburgh into south Florida and needed to track a growing workload across teams 1,200 miles apart. LATO AI delivered Hotlist, cutting job status updates by 98% and eliminating manual data entry.

AI-Powered Platform from LATO AI Transforms Operations, Facilitates Expansion for Leading Stone Fabricator
An AI-powered platform transforms operations for a leading stone fabricator.

Bringing AI Innovations to the Job Site, Shly and LATO AI Boost Client Satisfaction
Shly Deck and Fence, a family-owned contractor serving Pittsburgh and Columbus, replaced paper-based project management with an AI-driven client portal, cutting administrative workload by 90% and scheduling conflicts by 95%.

LATO AI Drives the Future of Trucking Industry with Revolutionary AI Solutions
Maybach Group, Chicago’s number one trucking company, replaced paper-based recruitment, driver operations and fleet management with AI. Recruitment costs fell 85% and fuel discrepancies 95%.
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