Tag
Customer Experience
Lato AI resources tagged Customer Experience.
LATO AI Automates Customer Communication to Help CSide Sports Academy and BAT 24 Nation Grow
Every question, booking and billing issue across nine locations funnelled to one man’s cell phone. LATO AI built voice, text and email automation that triages the routine and routes the rest.
Maronda Homes Leverages Power of AI to Automate, Accelerate Home Warranty Claims Process
Maronda Homes launched an AI-powered system built by LATO AI that lets homeowners open warranty claims around the clock, with a voice assistant that matches callers to their job record and builds the support ticket automatically.
LATO AI Tailors AI-Powered Appointment Booking System for Custom Clothing Designer David Alan
David Alan Clothing partnered with LATO AI on Emma, an AI assistant that schedules fittings and personalises client follow-up. In the first month after launch, 55% of clients who engaged with Emma booked an appointment.
Bringing AI Innovations to the Job Site, Shly and LATO AI Boost Client Satisfaction
Shly Deck and Fence, a family-owned contractor serving Pittsburgh and Columbus, replaced paper-based project management with an AI-driven client portal, cutting administrative workload by 90% and scheduling conflicts by 95%.