Bringing AI Innovations to the Job Site, Shly and LATO AI Boost Client Satisfaction
Jul 24, 2025
PITTSBURGH | July 24, 2025
Read the full press release on PRLog here.
Innovation isn’t just reserved for big tech. LATO AI is proving that even businesses built on lumber and traditional craftsmanship can benefit from cutting-edge, customized AI-powered tools.
Partnering with Shly Deck & Fence, a family-owned contracting company serving Pittsburgh and Columbus, LATO developed a unique AI-driven project management portal to give customers real-time access to project updates, important files and documents, scheduling timelines and direct communication with Shly project managers.
While crews focus on hands-on work on site, Shly’s internal team can trust this powerful digital tool to track project progress, streamline scheduling for vendors, crews and clients, handle financials and provide direct support to customers.
Since launching the portal, Shly has seen a 90% reduction in administrative workload, a 95% reduction in scheduling conflicts and a 98% improvement in client communication and satisfaction.
“It has been an absolute game changer,” said Shly Owner Pavel Shlyahovsky. “LATO’s technology has not only streamlined our day-to-day operations, but it has helped us deliver a better, more transparent customer experience from start to finish.”
Providing fully customized, AI-powered automation systems with highly personalized service, LATO AI develops software that improves operations and workflow for companies across the transportation, construction, healthcare, manufacturing, distributing and e-commerce sectors. LATO’s tech solutions are designed to solve real-world problems and can be adapted to any industry to save time and money.
One of the biggest transformations for Shly comes from the complete digitization of project files, replacing all paper-based processes with AI-generated reports on finances, project tracking, overall performance and even potential cost-saving opportunities, according to Michael Reynolds, a founding partner and CEO of LATO AI.
“One of LATO’s core goals is to build solutions that truly fit each client, not just where they are today, but where they want to go next,” said LATO AI Founding Partner and COO Dan Zabokrytskyi. “With Shly, we created a platform tailored to their current workflows, but flexible enough to grow and adapt as their business continues to grow.”
From construction to home improvement and beyond, LATO is harnessing the power of AI to develop practical, powerful tools for businesses of all sizes and sectors. LATO specializes in creating tailored solutions that are easily scalable to facilitate growth.